Case Study: Creative Rubric Development

Role: Digital Marketing Specialist / Creative Strategist at Steelcase

Skills: Creative operations, content strategy, channel optimization, systems building, workflow design

Team: Creative, Brand, Paid Media, Digital Marketing

Timeline: 4 weeks

Overview

With a small creative team and growing need for multi-channels assets, we needed a scalable way to repurpose visuals and messaging across platforms with different requirements. I built a Creative Rubric + Content Calendar to optimize limited creative resources, improve cross-channel consistency, and streamine planning.

Solution

I created a two-part framework:

  1. Creative Quality + Adaptation Rubric

    • A guide defining:

      • Core messaging (what stays consistent everywhere)

      • Channel specific adjustments (format, tone, hierarchy)

      • Brand consistency requirements

      • Technical requirements (ratios, safe text zones, readability)

  2. Monthly Cross-Channel Content Calendar

    • A planning tool outling

      • What assets needed to be produced each month

      • For which channels

      • In what formats

      • And at what frequency

    • Example:

      • Meta > 3 new static images every month

      • Google On-Demand > 1 new video per month

This calendar aligned creative output with channel performance rhythms.

The Challenge

  • Limited creative bandwidth

  • High-volume needs across Meta, Google, YouTube, Pinterest, email, landing pages, and organic channels

  • Different platforms required different formats and messaging styles

  • No system existed for planning or adapting assets across channels

  • Teams struggled to know what to produce and how often

Core issue: We needed a flexible system that maximized the impact of each asset while minimizing production strain.

Implementation

  • Introduced both tools to creative, brand, and media teams

  • Built a lightweight workflow for repurposing assets efficiently

  • Used the calendar to inform monthly briefs and workload forecasting

  • Linked rubric criteria to performance data to refine output over time

  • Reduced confusion about what to produce and when

My role: Owned the creation, documentation, rollout, and optimization of both systems.

Research + Inputs

To build a rubric that was both strategic and practical, I gathered insights from:

  • Channel performance data (what worked where and why)

  • Platform best practices

  • Inventory of existing assets + gaps

  • Creative team capacity

  • Brand guidelines + messaging frameworks

  • Paid media pacing + refresh requirements

Insight: We weren’t lacking creative ideas– we lacked structure for how to break one idea into multiple channel-ready variations

Outcomes

  • Reduced production strain through smarter asset reuse

  • Clearer planning with predictable monthly creative needs

  • More consistent performance across channels

  • Higher-quality cross-channel variations thanks to rubric guidance

  • Fewer revision cycles and more alignment between creative + media

  • Foundation for a scalable creative ops system

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